Refund Policy

Management is billed weekly unless your written agreement says otherwise. You may cancel future service in accordance with the agreement. Fees for a week or billing period in which work has already started are generally not refundable because they cover research, strategy, creative, campaign management, support, and work performed during that period.

Advertising spend is paid directly to Meta or another advertising platform from your own account. BarakahSoft does not control or refund platform charges, and platform spend is not included in any management-fee refund.

If your agreement includes a qualified-lead target, the written agreement controls the remedy. Depending on the agreement, the remedy may be a management-fee credit, a management extension, or a refund of an eligible management fee. The remedy does not cover advertising spend, third-party charges, or lost business revenue.

Any target remedy requires the customer to maintain the agreed advertising budget, provide accurate information, keep the campaign active, remain within the agreed service area, accept valid inquiries, and respond within the agreed time. Spam, duplicate, fraudulent, out-of-area, or unserviceable inquiries do not count as qualified leads.

Free previews and included setup work are provided as part of the offer described in your written agreement. Export, hosting, revisions, continued maintenance, and custom work may have separate terms. Third-party domains, subscriptions, advertising accounts, and software charges are not refundable by BarakahSoft.

Send refund or credit requests to hello@barakahsoft.com with your business name and agreement details. We will review the request against the applicable written terms.